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Discounts on Route Stops

How to apply discounts to a Route Schedule

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Written by Support
Updated over 2 weeks ago

Creating Discounts that can be added to Route Schedules

You can set up recurring discounts or one time discounts under Default Billing Settings and they can be applied to a property's Route Schedule. The discount will then be automatically applied to the upcoming invoice each time it gets generated for as long as it's set to apply. This is great for startup specials, customer referral programs, and more.

To create a Discount:

Step 1: Go to Settings > Billing Defaults

Step 2: Click "Add +" in the Discounts section within Billing Defaults

Discount Name, Fixed Amount or Percentage, End Date

Step 3: Add the Discount information

  • Name - The discount name that will display on the auto-created upcoming invoices (visible to customers). For example, you could name the discount "First 4 months 25% off".

  • Fixed Amount or Percentage - Select either a fixed dollar amount or a percentage for the discount and enter the discount amount.

  • Ends After - Set a discount to apply for a set number of months by entering a number in the months field. For example, if you set the "Ends After" number to 4 months, Pool Brain will apply the discount to the upcoming invoice for 4 months and then never apply it again.
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    Note: If you never want the discount to end, select the "Never" option.


Applying a Discount to the Route Schedule for a Property

Discounts (created on the the Settings page) can be added to a Customer's Route Schedule.

To add a Discount to a Route Schedule:


​Step 1: Search for the Customer and open their Customer Page

Step 2: Click the "Route" icon near the top of the page to open the Route Schedule window

Step 3: Select the appropriate Discount from the drop down menu

Discount drop down box

When a Discount is added, it will automatically be applied to the monthly upcoming invoices for that route schedule. If the Discount has an "Ends After" setting in place, the Route Schedule will display how many Discounts are remaining until the Discount ends.

Route Schedule displays remaining Discounts

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