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Delete a body of water or mark as "not serviced"
Delete a body of water or mark as "not serviced"

2 options to deal with bodies of water that are no longer serviced

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Written by Support
Updated over a year ago

If you don't want your technicians to have to service a specific body of water during a route stop workflow, you can either delete a body of water completely or mark it as not serviced. However, if any jobs have been completed for that specific body of water, the option to delete is no longer available because you would lose all of the historical data and anything else associated with it.

To delete a body of water, click the edit pencil next to the name in the tab for that body of water. Then, click delete button.

Please note: The delete button will not appear if any job/route stop has been completed for that body of water and you will instead need to mark it as "not serviced"

pool company software - How to delete a body of water animation

If you no longer wish to service a body of water on a property that has at least one job created for it, you will see a "Not Serviced" checkbox you can click instead of a delete button.

pool company software - Body of water Not Serviced animation

The words "not serviced" will now appear above the body of water tab, the tab will be moved to the farthest right position and the body of water will no longer appear in technician app or reports.

All of the history and settings for that body of water will be preserved and can be accessed any time.

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