How Sending Route Stop Emails To Customers Works
If the "Auto-Send Route Stop Emails" toggle is on in Settings, route stop emails will be sent to all email addresses in the "Route Stop Email" field for each property page. This occurs when the route stop is completed by the technician and all info (including photos) is synced to the web dashboard.
You can have different email(s) set for each individual property to send route stop emails to.
The primary contact's email will be entered by default but you can change this at any time.
You can remove all email addresses from the route stop email field if you don't want route stop emails sent for that property
How to Edit Route Stop Email Addresses
Go to the PROPERTY page where you want to edit the route stop email address (this will be a different page than the customer page if more than one property exists for that customer)
Edit the email address in the "Route Stop Email" field near the top left of the page
How to Add Additional / Multiple Route Stop Email Addresses
Go to the PROPERTY page where you want to edit the route stop email address (this will be a different page than the customer page if more than one property exists for that customer)
Enter as many email addresses as you like in the "Route Stop Email" field, separated by commas. Each email address must have a comma and one space after it.
The system will automatically send route stop emails to all of these email addresses at the same time once the route stop is completed and all data is synced to web dashboard.
