In very rare cases, Google's routing API may not show the correct map position for a property in Pool Brain or not draw the route at all due to this same issue. You can correct it by manually entering the proper coordinates.
Change GPS Coordinates - 1 min
Step 1
Find the correct address coordinates by going to maps.google.com and placing a pin on the location the property should appear (click on map to place pin)
Step 2
Enter the new coordinates in Pool Brain.
Navigate to the customer profile page
Click the "locations" tab icon at the top left of screen
Hover over the address and click the edit pencil icon that displays
Click the blue map marker icon
Enter the new coordinates
Click the checkmark icon to save the coordinates
IMPORTANT: Do NOT click the "save" button or the coordinates will reset. Only click the checkmark icon when done entering coordinates.