Quotes - Settings

Notifications, requirements when changing status & default notes

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Written by Support
Updated over a week ago

Create and send quotes in the app or on the web. Add pictures and labels to any line item. Customers can approve or deny with a tap. Quotes automatically become jobs when approved.

Setup for Quotes is flexible and simple. Here are the options:

Pool Company Software - Quotes Setup - Pool Brain
  • Require users to enter notes when changing status (toggle on or off)
    When office staff changes the status of a quote to any other status (Approved, Denied, Open, Closed), this will require them to enter notes explaining why the status was changed, who approved the quote, etc.

  • Notify office when customer approves quote (toggle on or off)
    When quotes are emailed to customers, they can approve or deny them by clicking a button on the quote.

    • You can choose which email address(es) you want notifications sent to when quotes are approved by customers.

    • You can add as many email addresses as you want

    • You will not receive email notifications when office staff approves a quote.

  • Notify office when customer denies quote (toggle on or off)
    When quotes are emailed to customers, they can approve or deny them by clicking a button on the quote.

    • You can choose which email address(es) you want notifications sent to when quotes are denied by customers.

    • You can add as many email addresses as you want

    • You will not receive email notifications when office staff denies a quote.

  • Default notes
    Notes entered here will be added by default to the bottom of every quote created.

    • Notes can also be manually added or changed on each quote at any time by office staff.

Go to SETTINGS to setup or modify your settings for Quotes.

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