Chemicals - Settings

Set up the chemicals used by your pool company

Support avatar
Written by Support
Updated over a week ago

Configuring chemical settings properly is important to make sure the following features work properly in Pool Brain:

  • Readings displayed in app

  • Dosing instructions in app

  • Automatic swim wait notification to customers

  • Chemical use and cost tracking

  • Charging customers extra for chems used


Pool Company Software - Chemical Settings  - Pool Brain

Choose primary shock and acid to auto-dose in technician app:
PRIMARY SHOCK = what you want technicians to add to the pool to bring chlorine back to 5ppm if it is clear and blue with no algae growth when they test the water. The default selection is Liquid Chlorine but this can be changed to Cal-Hypo, Trichlor or Dichlor. This is what will be auto-dosed in the app for chlorine.
PRIMARY ACID = what you use to lower PH in a body of water. The default is Muriatic Acid but you can switch it to dry acid if that is what you use (not common).
โ€‹Other Auto-dosing information:
Primary shock (usually liquid chlorine), primary acid (usually muriatic acid), soda ash, sodium bicarb and Stabilizer/CYA are all auto-dosed in the technician app (CPO formulas) as long as gallonage has been saved for the body of water they are working on. Tabs and other chemicals are not auto-dosed... yet ๐Ÿ˜

For each chemical, you can set the following options:

  • Price
    The amount system will charge per unit selected if you are billing extra for chems on monthly invoices. If price is $0.00, system will not charge anything even if that chemical is used.

  • Cost
    The amount you pay to purchase the chemical per unit selected. This is used to track your cost/expenses in reports throughout Pool Brain. For example, $5.89 per gallon of Liquid Chlorine.

  • Unit
    Unit of measurement used for cost, price and auto-dosing amounts (if applicable). You can change the unit and still auto-dose correctly in the app as long as you enter the correct amount of the new unit that was in the default unit when prompted. For example, if you changed the unit for Trichlor Shock from "ounce" to "bag" and you told the system there were 10 ounces in a bag, the app would tell the technician to put in half a bag of trichlor shock instead of 5 ounces of trichlor shock which may be easier to understand and is still accurate.

  • Display Name
    Don't like the chemical name shown? Enter a custom display name and that is what will appear in the technician app. For example, "Stabilizer" is commonly changed to "CYA", "Cyanuric Acid" or "Conditioner" depending on the terminology each company uses. You can also dummy proof chemical names such as changing "Trichlor Shock" to the brand name of the shock you use that appears on the bag/container, etc so new technicians know what to use without training.

  • Swim Wait
    If "YES" is displayed for a chemical, a custom "wait to swim" message will automatically be included in the customer email if that chemical was used on the route stop. Simply click the blue text that says "NO" or "YES" to switch to the other option.
    You can edit the "Swim Wait Message" field to control what message the customer sees when a swim wait chemical is used. If more than one swim wait chemical is used on a route stop, the message will not duplicate in the customer email.

Pool Company Software - Swim Wait Message - Pool Brain
  • Chemical Product Association (Link)
    Click the box icon to view the associated (linked) product for that chemical.

    This allows you to precisely control which product you want the system to add to monthly invoices when that chemical is used on route stops. This only applies if you charge extra for chemicals, there is an amount in the "Price" field greater than $0.00 and you don't want to use the product associated with the chemical by default.

Pool Company Software - Chemical Product Association - Pool Brain

Add New Chemicals

You will want to add all chemicals that your technicians carry on their trucks if they are not included in the default list. (Clarifier, algaecides, etc)

To add a new chemical, click (+) Add New

Pool Company Software - add new chemical - Pool Brain

A new chemical row will be added and you can fill in the following information:

  • Chemical Name (required)

  • Price and Cost

  • Unit of Measure (required)

  • If you want the Swim Wait Message to be automatically included in the route stop emails when this chemical is used, click to toggle No to Yes

Pool Company Software - add new chemical 2 - Pool Brain

Deleting / Deactivating Chemicals

If the chemical you added hasn't been used on a job, quote or invoice, you can click the red "X" icon to delete it at any time. If the chemical has already been used on an invoice, quote, job, etc.. the red X will instead appear as a toggle switch. You can deactivate the chemical in this case (will be removed from all lists) and can reactivate later if you change your mind.

Chemical Readings Displayed in Mobile App

You can optimize the technician's view in the mobile app by hiding readings that are not used by your company. Simply toggle off (click the toggle switch) any readings you don't want to use.

Pool Company Software - Chem readings displayed - Pool Brain

For example, in the image above, Borates is toggled off and will not be displayed to technicians in the mobile app.

Did this answer your question?