Skip to main content
All CollectionsIntegrations
WaterGuru Integration
WaterGuru Integration

Connect a WaterGuru device and automatically receive remotely monitored data directly in Pool Brain

Support avatar
Written by Support
Updated over a week ago

How it works

This industry-first collaboration enables pool service companies to connect a WaterGuru device and automatically receive remotely monitored data directly in Pool Brain.

Water chemistry readings, water temp, and pump flow data are transmitted from WaterGuru’s device which is installed as easily as swapping out a skimmer lid. The data is then stored in Pool Brain for the associated body of water and works seamlessly with Pool Brain’s existing workflows, graphs, alerts dashboard and more. Data will be sent once per day or more often if you choose.

WaterGuru delivers a true free chlorine reading instead of using ORP, the device can be installed by anyone in a few minutes without tools, the homeowner isn’t needed to connect the device, and flow is monitored in addition to chemistry.



Why it's a game changer

Both water chemistry and flow are critical to prevent pools from turning green. It’s only a matter of time before something outside the technician's control occurs that will turn a pool green and the customer will typically blame you for it. Testing the pool only once per week gives you a very tiny piece of the story and prevents you from having control over your service quality. If something catastrophic happens with flow or chemistry in the 6 days you're NOT there, the pool will turn green. Remote data monitoring prevents that and more.

With WaterGuru’s remote data and Pool Brain’s proactive alerts system, pool service companies can be alerted automatically and act quickly before the customer is aware of any problem. Integrated remote data monitoring is the future of pool service.


Connect a WaterGuru Device To The Internet

OPTION 1:
Allow the homeowner to connect it via the WaterGuru app

OPTION 2:
Have your technician connect it via the Water Guru app
(you'll need the homeowner's wifi password)

Download the WaterGuru app from the app store on your phone and follow these setup instructions .

Note that you can setup as many WaterGuru devices as you want from a single WaterGuru app account if desired.


Connect a WaterGuru Device To Pool Brain

  • Locate the Pod ID (PID) of the WaterGuru device you want to connect

    OPTION 1 - Find Pod ID in Water Guru App:
    Open the water guru app, tap the Gear icon (Settings) and tap Device Info. The Pod ID is displayed at the top.

  • OPTION 2 - Find Pod ID directly on Water Guru Device:
    After opening the battery compartment in the skimmer lid portion of the WaterGuru device, you'll see the Pod ID clearly printed on a sticker under the barcode labeled "PID".

    The sticker in the battery compartment after opening the device that contains the WaterGuru Pod ID (PID)

  • Connect WaterGuru to a body of water in Pool Brain

    TO CONNECT ON WEB:
    For any body of water, click "view more" on the equipment bar to see the WaterGuru icon, click the icon to open up the equipment card and enter the Pod ID to link the device to that body of water.

    TO CONNECT IN APP:
    ​Open the equipment section for any body of water from customer history/details screen or any job or route stop. Tap the WaterGuru icon on the equipment screen and enter the Pod ID to link the device to that body of water.


    Once the Pod ID is entered, you'll begin receiving data remotely each day.


View Remote Data and Stats In Pool Brain

  • Once a WaterGuru device has been connected, it will send data to Pool Brain once per day at the time you've set in the Water Guru app for that device. If you've chosen a more frequent testing schedule than once per day, then it will send data to Pool Brain on that schedule instead. (please note that this is rare)

  • Remote data received and stored by Pool Brain can include:

    • pH

    • Free Chlorine (FC)

    • Alkalinity

    • CYA

    • Calcium Hardness

    • Water Temperature

    • Device out of water at time of measurement

    • Pump On/Off at time of measurement

      For best results, schedule a WaterGuru test to run when pump is scheduled to run to know if pump is flowing water properly

      The data received will depend on the cassette you have inserted in the WaterGuru device. You can choose from multiple cassette models that take different readings.

  • On the WaterGuru equipment card, you can view Pod ID, battery life, testing days remaining before cassette needs to be replaced, notes, and photos

    Web app - view the Pod ID, battery life remaining, testing days remaining, notes and photos


  • Data received is displayed on graphs alongside existing route stop & job data for easy comparison and review
    Remote data points are displayed as hollow circles and data from route stops/jobs are displayed as solid dots

    Web app - Remote data points are displayed as hollow circles and data from route stops/jobs are displayed as solid dots

  • Hide or show remote data points on graphs with a single click

    Hide or show remote data points on graphs with a single click

  • Navigate to a "Remote Data" page by clicking any remote data point on any graph (Remote Data page displays all data received remotely for a specific date on a specific body of water)




​​

Get Alerts From Remote Data Received

  • Alerts can trigger when remote data is received based on your custom settings

  • A "Trigger on" option enables you to set whether or not an alert should trigger based on remote data received (alerts will still trigger based on route stop/job data received either way)

    A "Trigger on" option enables you to toggle whether or not an alert should trigger based on remote data



  • 4 WaterGuru specific alerts are available by default and can be customized to fit your needs

    • Low Testing Pads

      number of days until test cassette needs to be replaced

    • Low Battery

      battery percent remaining

    • Out Of Water

      WaterGuru device was out of water at time of measurement (indicates low water level or device was removed)

    • Pump Not Running

      Flow was not detected during time of measurement (indicates pump/circulation may be having issues)


  • When an alert triggers from remote data, it will display in the alerts dashboard to be dismissed by office staff the same way other alerts do (you can also choose to have email(s) sent on trigger)


  • A Remote Data section exists in the "view filters" on alerts dashboard
    (you can use this to quickly filter alerts by WaterGuru alert type)


  • WaterGuru Support - Devices & Cassettes

    If you need support that is NOT related to the integration for your WaterGuru device or WaterGuru cassettes please directly contact WaterGuru Support

Did this answer your question?