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Create a new Customer

How to create a new Customer in Pool Brain

Support avatar
Written by Support
Updated this week

You can add a new Customer from the web dashboard or the technician app


How to Add a Customer from the Web Dashboard

Add from Customers page

  • Navigate to the Customers page

  • Click "Add Customer" button

    Click Add Customer to create a new customer - Pool Brain - Pool Service Software

  • Enter the Customer's name, phone number, email address, and property address. Only the name and address are required.
    โ€‹Note: complete addresses will be auto-suggested as you type in the address field

    Enter customer information to create new customer - Pool Brain - Pool Service Software


Quick Add a Customer from any page

  • Click the green plus sign icon at the top of your screen

  • Click "Customer" on the menu that displays

    Click the green plus sign to quickly add a new Customer - Pool Brain - Pool Service Software


How to Add a Customer from the Mobile App

Technicians can create new customers directly from the app if they have permission.

  • Tap the green plus sign in the lower right corner of the app

  • Tap "Customer" on the menu that appears

    Add a customer from the mobile app - Pool Brain - Pool Service Software

  • Enter the Customer information

Technicians must have the "Can create Customers" permission active in order to add a customer from the mobile app

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