Create custom issue reports for any category you'd like on the "Customize Alerts" page (part needed, aggressive dogs, etc)

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Choose whether notes and/or photos are required when technician triggers the issue report

Choose any icon from our searchable list to be associated with the new issue report (thousands of icons to choose from)

Set a priority level so the issue report is treated with the proper urgency in the alerts dashboard

Choose whether to email details to any email address you choose when the issue report is triggered

Choose whether the issue report name & photos are included in customer facing job and route stop emails (this can now be set for system issue reports as well)

Technician can trigger custom issue reports in the app from any job or route stop

Custom issue reports are included in the view filter options on the alerts dashboard
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Can send group emails

if user does NOT have this permission, they're unable to send group emails from the email center

Can manage customer tags

if user does NOT have this permission, they're unable to add, remove, or create customer tags
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On Technicians page, you can now search to filter by name, phone number, or email

In the route stops section of the "Unscheduled" pane, you can now search to filter by customer name or property address
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Added create_quotes endpoint to create quotes with line items, tax, discount, notes, and status

Added quote_status_change endpoint to update the status of an existing quote

Added create_customer_notes endpoint to create customer notes

Added selectedDaysOfWeek node to the route stops (GET) endpoint. This returns which days of the week are selected (if any) in the route schedule for a property

Added new company_list (GET) endpoint. This returns a complete list of all company IDs and company names associated with a master API key
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Invoice dates can now be edited in Pool Brain (hover over date at top of page and click edit pencil). Date changes auto-sync both ways from PB to QBO and vice versa.

Technicians can now view scheduling info for past dates in the app (if they have permission to view scheduling screen)

When importing customers, you can now import customer tags to associate with the newly imported customers

You can now sort invoices and payments by whether there is a QBO sync issue (the column where the sync issue icon displays)

Alerts dashboard load speed has been optimized

When day restricted route stops are moved to an ineligible day, the error message now displays which specific properties triggered the issue